Original EML: Welcoming your agency to Flock Safety Customer Support 1.eml
Date: Fri, 20 Oct 2023 13:53:18 +0000
From: Flock Safety Support <lisak@flocksafety.com>
To: Jarret Benov <jbenov@amadorgov.org>
Cc: 
Bcc: 
Reply-To: support@flocksafety.com
Subject: Welcoming your agency to Flock Safety Customer Support
Message-ID: <3e6f1318-3f68-41b7-b571-e7d453f86c26@gsemail.gainsightapp.com>
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Message body:

As Flock Safety continues to grow and diversify its services and products, we
are restructuring the Customer Success and Customer Support teams to better
align with our customers' needs. Moving forward, Customer Success Managers will
be exclusively supporting Flock's hardware-based users, and our Customer Support
team will work directly with software-only customers like yourself.
Flock Safety's Support experts are highly trained and ready to assist with any
questions or concerns you or your departments may have. During business hours,
you can expect email response times of less than one hour and average phone call
hold times of less than 30 seconds.
Feel free to reach out to Customer Support via email at support@flocksafety.com
or via phone at 866-901-1781 Monday-Friday 8am-8pm EST. We are so excited for
you to work more closely with our world-class Customer Support team!
For additional training and resources, feel free to reference ourvideo library
[https://flocksafety.showpad.com/share/EapuGho8bWsGbzx6bNEDE]andHelp Center
[https://flocksafety.my.site.com/help/s]. We look forward to continuing to serve
you.
Thank you and stay safe,Lisa Krolikowski
[https://lh6.googleusercontent.com/lls2ne8rI_M5KDx3D7A9v8Svlu0okUHO0Z0Q0maquaPTFYzYWP90cYscDNOilVstwmFHLavGK170Dd-6jOihZM_eLAAxlziJRS5OgkhKp5WW-840c5mJhste-DVPLib0OEFeww8aASKbLGiwS-AS-K9acqXNjsg0A2lD3JD71K6LjwVzIUmOo7Ey5srNCA]
Lisa Krolikowski VP, Customer Success - Law Enforcement Logo Description automatically generated [https://lh4.googleusercontent.com/3XEt_HLiwG1Ctz7TzAi-MpdNgq3Si35M6K3M_1VAdphi9y7YhcNgf6aOxipynAB8tsEAsmDlRV3-ZxXQ5piA29SjlC7VE6GSGLl8j4T1ZAfYlCkc9iV5zl0GkJP78fpedmY5QBYcmk8C6ep5jE_FNT1O_i4tdF5YqpKwGIyU5WJnY2RevQFJqA9hPbSuJg]